ViloCare Privacy Policy

Last updated: January 4, 2026.

This Privacy Policy sets out the rules for collecting, processing, and using personal data on the website https://vilocare.org and in the mobile application ViloCare.

1. DATA CONTROLLER

The controller of personal data is an individual managing ViloCare, residing in Poland.

Contact:

2. LEGAL BASES (GDPR)

Data processing is carried out in accordance with Regulation (EU) 2016/679 (GDPR). Legal bases:

• Art. 6(1)(a): User consent (location, camera, contacts).

• Art. 6(1)(b): Performance of a contract (account and payments).

• Art. 6(1)(f): Legitimate interest (analytics and security).

3. SCOPE OF DATA COLLECTED

A. Information provided by the User:

• First and last name

• Email address and phone number

• Social media profile data (when using external login)

B. App permissions (Mobile):

• Location (GPS): Used to provide location-based services.

• Address book (Contacts): Access to enable social interactions within the app.

• Camera and Gallery: For uploading photos and profile personalization.

C. Data collected automatically:

We use external analytics and diagnostic tools:

• Firebase: Analytics, database, and notifications.

• Vexo: User interaction analytics.

• Sentry: Error and stability monitoring.

4. PAYMENTS AND TRANSACTIONS

Payments are handled exclusively by external providers:

• Apple App Store (Apple Inc.)

• Google Play Store (Google Ireland Ltd.)

The controller does not store payment card data.

5. CHILDREN'S PRIVACY

ViloCare collects data from individuals under 13 years of age. Processing of this data takes place only with explicit consent of a parent or legal guardian, in accordance with GDPR and local data protection laws.

6. DATA TRANSFER

Your data may be transferred to service providers outside the European Economic Area (USA) as part of Google and Sentry tools, based on Standard Contractual Clauses ensuring a high level of protection.

7. YOUR RIGHTS

You have the right to:

• Access your data and receive a copy.

• Rectification (correction) of data.

• Erasure ("right to be forgotten").

• Object to processing.

• Lodge a complaint with a supervisory authority (President of the Personal Data Protection Office).

8. CONTACT

Any questions regarding privacy should be sent to:

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